Question 1

How Long Will it Take to Repair a Fault?

Ervina Sokoli · Accepted Answer

The length it takes to repair a fault depends on a number of different things. Onebill's service uses the BT Openreach network, which means that any faults with your line will be seen to by an Openreach engineer. How quickly they address the fault depends on the complexity or location of the problem. An earliest appointment will be booked however, please bear in mind that it may take a few days for an engineer to become available.

Question 2

How Long Will it Take to Repair a Fault?

Ervina Sokoli · Accepted Answer

The length it takes to repair a fault depends on a number of different things. Onebill's service uses the BT Openreach network, which means that any faults with your line will be seen to by an Openreach engineer. How quickly they address the fault depends on the complexity or location of the problem. An earliest appointment will be booked however, please bear in mind that it may take a few days for an engineer to become available.