Legal Documents

We proudly maintain the highest regulatory standards, and we believe in clear and transparent communications.

Phone and Broadband Related Documents

• Onebill Terms & Conditions
• Cloud Voice Service Schedule
• Mobile Services Schedule
• Acceptable Use Policy – Broadband
• Acceptable Use Policy – Mobile
• Pricing

Policy Links & Documents

• Compliance
• Anti-bribery policy
• Modern Slavery Statement
• Covid-19 Measures

Code of Practice Documents

• Code of Practice – Domestic and Small Business Customers
• Code of Practice – Premium Rate Services and NTS calls
• Code of Practice – Fixed-line Services
• Code of Practice – Mobile Services
• Ofcom Voluntary Code of Practice 2022