Looking to break free and cancel your BT contract?

We get it. Small businesses like yours should be getting the best deal and top-notch service. So, when it’s time to bid farewell to BT, here’s your quick guide to switch to a new provider or gracefully cancel your BT contract.

Switching to a new provider:

Check your current BT contract status. If it’s done, excellent. If not, consider the savings; it might be worth paying a penalty.

Most providers, including BT and Onebill, use Openreach networking. Choosing a new provider? Pick your favourite, contact them, and they’ll handle the contract cancellation with your existing provider.

Switching to a separate cable network (like Virgin Media)? Unfortunately, you’ll need to cancel your BT contract yourself.

Quick Tip: Want to save with Onebill ASAP? Click here to see what packages are available in your area, and lets get you saving.

30 days grace after a price hike:

BT upped your monthly charges? Perfect timing for a switch. You get a 30-day notice and a 30-day window to switch without extra charges.

Act fast! If you miss the window, cancellation fees will be calculated based on the remaining period. Speed is key.

Cancel your BT contract:

Check your contract duration; it’s likely 12 or 24 months.

Call BT on 0800 783 1401 or, if you’re not a fan of waiting, write a letter confirming you want to cancel your BT contract. Be sure to state your account number.

Ready to simplify your life? Make the switch to Onebill. We assure you that we excel in both cost and service compared to your previous providers, as reflected in our impressive Trustpilot rating of four out of five stars.

Break free, switch smart, and let Onebill be your business ally.

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