Download our Hardware & Device ‘How-to’ Guides

For faster issue resolution, we recommend checking out our comprehensive business telecoms hardware & device guides which contain detailed answers to common queries and step-by-step instructions that can assist you in resolving issues on your own. By utilising these resources, you can often find quick solutions without the need to wait for assistance.

How to add a Voicemail Greeting (user level)

Setup Guide

How to add a Voicemail Greeting (site level)

Setup Guide

How to add a Divert (site level)

Setup Guide

How to setup your Mobile App

Setup Guide

How to add a Divert (user level)

Setup Guide

How to set up SOGEA Router Guide

Setup Guide

Broadband Quick Start Guide

Quick Start Guide

Wireless Router

How to change your password

ADSL Broadband

Troubleshooting Guide

ADSL Broadband

Quick Start Guide

Fibre Broadband

Troubleshooting Guide

Fibre Broadband

Quick Start Guide